HP Windows Mixed Reality Headset VR1000-100 IPD issue

[asirpan21]

windows mixed reality headset IPD Settings 67mm max

But my IPD is 71mm,So the image looks a bit blurry or even dizzy

Is there any way to solve it?

[Riddle_Decipher]

@asirpan21

Thank you for posting on HP Forums, 

Riddle_Decipher is at your service. 

As I understand you have a quality issue with the Mixed reality headset,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

• Have you installed or updated the latest BIOS & video card drivers?
  • If not, use this link to download and install the same: https://hp.care/2B3MVQS

While you respond to that, here's what you need to do:

The problem of a blurry image is quite common in VR, and it usually has something to do with interpupillary distance (IPD). IPD measures the distance between your eyes; if this number isn't correctly calibrated, you'll likely see a distorted image and will eventually suffer eye strain. To determine your IPD, measure the distance between your left and right pupils using a ruler.

1. Hold the ruler over your nose so that it's just below your eyes.
2. Close your left eye.
3. Look directly into your right pupil and line the end of the ruler up to the center of your pupil. From this point on, don't move the ruler.
4. Open your left eye and close your right eye.
5. Look directly into your left pupil and note the number in millimeters.

Now that you have an IPD measurement, you can change it manually within the WMR settings.

1. Right-click the Start button.

2. Click Settings.

   

3. Click Mixed reality.

4. Click Headset display.

   

5. Click the measurement field in the Calibration section.

6. Type an IPD value.

   

Keep me posted,

For I shall follow-up on this case to ensure the concern has been addressed, 

And your device is up and running again, 

that said, If the information I've provided was helpful, 

give us some reinforcement by clicking the solution and kudos buttons, 

that'll help us and others see that we've got the answers!

Good Luck.

[asirpan21]

I know all these settings~

But the problem is the maximum IPD setting

My eyes IPD is 71 mm,The maximum value in the set value is 67 mm

So my problem is not on the drive or on the device

But set it inside without my needs 71mm

Suggest whether it is possible to adjust settings to the maximum range available

Thank you for your reply

[Riddle_Decipher]

@asirpan21

Thank you for responding,

It's great to have you back 😉

I don't like to be the bearer of bad news, however, 67mm seems to be the max,

that said, there is some good news too, you can make the below adjustments to your headset:

• Close unused apps on your desktop.
   
• Adjust your headset’s fit: move it lower and higher or left and right, and make sure it fits snugly.
   
• Adjust your headset's visual settings (Settings  > Mixed reality  > Headset display). When Visual quality is set to Automatic, we'll choose the best mixed reality experience for your PC. For an experience with more visual detail, set Visual quality to High. If your visuals are choppy, you may want to select a lower setting.

Let me know how that pans out

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon,

followed by clicking on 'Accepted as Solution' as it would help the community gain more knowledge,

And Have a great day Ahead!

[asirpan21]

Is there any possibility to let Microsoft increase the scope of IPD settings?