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HP Recommended
HP omen 800 headset
Microsoft Windows 10 (64-bit)

hi there, i recently bought Hp omen 800 headsets from amazon, if worked fine for few days but out of blue, the mic stopped working while in game (overwatch) i tried to fix by troubleshooting it and got fixed but it started to catch whatever my headphones is outputting and throwing it to the other side of the call.(my pc sounds, music, etc). and i reset my pc. now its back to same problem, mic not working and not showing any levels in my sound-settings. and i tested other headsets and they are fine. plz help.

thanks 

Dante.

1 REPLY 1
HP Recommended

@DanteAditya

 

Does the HP Omen 800 headset work with other computers?

 

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

 

HPSA will automatically search for all the latest drivers for your Notebook

 

  1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

    Click Updates in the My notebook pane

  2. Click Check for updates and messages to scan for new updates.

     Updates list in HP Support Center

  3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

  4. Click the update name for a description, version number, and file size.

  5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

 

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

 

Keep me posted how it goes

 

Thank you and have a wonderful day 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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