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Gofri666
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Message 1 of 6
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Solved!

HP wireless earbuds G2 right earbud not connecting

HP Recommended
HP EARBUDS G2

I have the HP wireless earbuds G2 which worked fine until today, when he right earbud decided not to work. I tried everything, including pairing again but the right one does not connect to any device while the left one works perfectly. I couldn't find any solution on this terrible website and i couldn't even contact any support personel with this problem AS THIS PRODUCT IS NOT IN ANY CATEGORY AVAILABLE!!!!!!!! Please if any of you has a solution let me know.... Or tell me how to get in contact with HP as they really don't want people to reach them.

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Senpai98
Level 1
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Message 3 of 6
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HP Recommended

YEP I FIXED EM! you just have to remove them out of their case (make sure theyre charged and that you remove them from your pairing list from your phone though ) and press down on both of them for id say 20 seconds. Ive pressed for 1 minute just to be safe xD. and then i put them in my ear and paired and they worked. its an issue with their system id say. sometimes they go out of sync with bluetooth or something. Anyways i hope this helps!

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Senpai98
Level 1
2 2 1 2
Message 2 of 6
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HP Recommended

Literally same here today , right bud. Ive managed before to fix but i forgot how exactly. all i remember was trying to reset them by pressing down on them at the same time. im trying again now and if i figure anything out i will let you know!

1 person found this reply helpful
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Senpai98
Level 1
2 2 1 2
Message 3 of 6
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HP Recommended

YEP I FIXED EM! you just have to remove them out of their case (make sure theyre charged and that you remove them from your pairing list from your phone though ) and press down on both of them for id say 20 seconds. Ive pressed for 1 minute just to be safe xD. and then i put them in my ear and paired and they worked. its an issue with their system id say. sometimes they go out of sync with bluetooth or something. Anyways i hope this helps!

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Gofri666
Author
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Message 4 of 6
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OH 

MY

GOD

You are a genius my friend! I don't know why they can't write this in the manual or literally anywhere. Thanks a lot for the help! 

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SteenD87
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HP Recommended

This information is not at all accurate, ive tried it all. the online support and even a simple manual on this product is under and standard. i'm so disappointed. In an attempt to register my product i couldnt even put in my serial number.

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Alishaasingh
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Thanks for sharing the information.

Alishaa Singh
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