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‎08-22-2023 01:47 AM

HP Recommended
Product: HP X1000 Wireless

Hello. 

I got my HP x1000 Wireless Gaming Headset about a year ago. Today while turning it on the charging and on indicator lit up simultaneously. Since then, I cannot switch the device on/off. Pressing/long pressing the power button and the mute button does not do anything. Its been 24hours and I am waiting for the battery to run dry hoping that would hard reset my device.  Is there any other solution other than to wait for the battery to run out? Is there any way that I can manually hard reset the device without waiting for my battery to be drained?

Thanks in advance. 

Category:
5 people had the same question
1 REPLY 1

‎08-26-2023 09:13 AM

HP Recommended

Hi @Riju27999,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I see that you are facing an issue with your wireless Headset.

 

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a good day.

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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