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‎07-28-2022 06:25 AM

HP Recommended
Product: HP x1000 Wireless Gaming Headset
Operating System: Microsoft Windows 11

Hello. 

I got my HP x1000 Wireless Gaming Headset about a month ago. Today I pressed the power button twice by mistake and my microphone mute led lit up. Since then, I cannot switch the device on. Pressing/long pressing the power button and the mute button does not do anything. Its been 24hours and I am waiting for the battery to run dry hoping that would hard reset my device.  Is there any other solution other than to wait for the battery to run out? Is there any way that I can manually hard reset the device without waiting for my battery to be drained?

Thanks in advance. 

x

Karl

Category:
9 people had the same question
2 REPLIES 2

‎08-06-2022 11:39 AM

HP Recommended

Hi @Zuujin

 

Welcome to the HP Support Community. I see that you are facing issues with your HP X1000 Wireless Gaming Headset. We want to help you with it. 

 

I have sent you a private message with further instructions to get this issue sorted in order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link.

 

Thanks!

NIRVANA_95
I am an HP Employee
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‎09-04-2022 02:21 PM

HP Recommended

Hello!I have the same problem with my HP x1000 wireless gaming headset.Can i get some help with it?

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