How to turn on G-sync and 165hz on Hp Omen 27i Monitor

[Otto_Sarokas]

I recently bought a Hp Omen 27i IPS monitor, which is G-sync capable and should be able to run at 165hz, but for some reason neither are working. 

The Nvidia control panel doesn't even have the option for setting up G sync and in the OSD there is only an option for turning FreeSync on and off.

Also when it comes to the refreshing rate, the Nvidia control panel only has the option for 144hz and lower.

I have a gtx 1660.

How can i fix this problem?

Edit: Apparently I just had to use a Display port connection instead of HDMI, now everything works fine

[praveenbv]

Hi@Otto_Sarokas, Welcome to the HP Support Community!

Try these steps -

Search for and open Display settings. You can also right-click the desktop and open Display settings. Scroll down and click Advanced display settings. In the Display adapter properties, click Display adapter properties.

Click on the Monitor tab to adjust the Screen Refresh Rate from the drop-down menu. 

If the issue still persists, try reinstalling the driver - 

1) In the search box on the taskbar, type Device Manager, and then select Device Manager from the list of results.

2) In Device Manager, expand Display Adapter. 

3) Right-click on the Display Adapter, and then select Uninstall device > Delete the driver software for this device check box > Uninstall.

4) Restart the computer. 

Also, try updating the computer using these steps -

Step 1 Windows Updates - 

1) In the search box, type and open Windows Updates. 

2) Check for updates. 

3) If the updates are available, click on install and restart the computer. 

Step 2 HP Support Assistant Updates - 

1) In the search box, type, and open HP Support Assistant. 

2) Check for updates. 

3) If the updates are available, click on install and restart the computer.  

Hope this helps! Keep me posted. 

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