How to update the firmware on HP 27er monitor

[easabis]

I have 3 HP 27er external monitors connected to my MacBook Pro.  

2 of them have Firmware Revision  - RIM232

1 of them has Firmware Revision - RIM111

How do I find out what the latest firmware revision is for these monitors?

Is it possible to update the RIM111 firmware to RIM232 (or newer)?

Thanks

P.S. - I apologize for choosing the GAMING group, but there was not a "Monitors" group.  Also, apologize for choosing the BIOS category, the only other choices were Reverb, Mouse, Keyboard or Windows Update.  

[Raj_05]

Hi @easabis,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Updating the firmware on an HP 27er monitor involves a few steps. Here’s how you can check for the latest firmware and update it if possible.

Checking for the Latest Firmware

Visit the HP Support Website:

• Go to the HP Customer Support website.
• Enter "HP 27er" in the search bar and select your monitor model.

Download Drivers and Firmware:

• Navigate to the "Software and Drivers" section.
• Look for firmware updates under the available downloads. If there is a newer firmware version than RIM232, it will be listed here.

Updating the Firmware

Download the Firmware Update Tool:

• If a firmware update is available, download the firmware update tool and the firmware file from the HP support website.

Connect Your Monitor:

• Ensure the monitor you want to update is connected to your MacBook Pro.

Run the Firmware Update Tool:

• Follow the instructions provided with the firmware update tool. This usually involves running a program on your computer that communicates with the monitor via a USB or display connection.

Special Notes for macOS Users

• If the firmware update tool is a Windows-only application, you may need to run it on a Windows machine or use a virtual machine software like Parallels Desktop or Boot Camp to run Windows on your Mac.

Verifying the Firmware Version

After the update, you can verify the firmware version:

1. Access the Monitor's On-Screen Display (OSD):
   • Use the buttons on the monitor to access the OSD menu.
   • Navigate to the information section to check the current firmware version.

If the firmware update tool is only available for Windows, use a Windows PC or virtualization software on your Mac. Always ensure your monitor is properly connected and follow all instructions provided by HP to avoid any issues during the update process.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support