Hp Omen Blast Audio Delay

[Xyphoon]

Hello 

Since i updated the firmware of my hp omen blast throught hp omen gaming hub to 00.00.00.17 from 00.00.00.14, every media i play (youtube video, streaming and music) has a 2 sec delay before it starts the audio but it is synced it just starts late. This doesn't happen when you have audio already playing.

I tried:

-Messing with regedits same issue.

-Uninstalling drivers reinstalling drivers. 

-Changing audio settings in general.

-Testing devices through bios.  

If i switch to 3.5mm jack it works because it switches driver to realtek but via usb it has that issue. Is there anyway i can downgrade my firmware?

[Anand_Andy]

Hi @Xyphoon,

Welcome to the HP Support Community

I understand you are facing an audio-related issue with your HP product. Not to worry I will help you to get a resolution to resolve the issue.

While you respond to that please try the below steps:

Update the BIOS, Video card & Audio drivers to resolve this issue

• Here's the link to download and install the above updates: Click here

While you respond to that, here's what you need to do:

Step 1: Right-click on the Start button in the taskbar area and then click Device Manager to open the same.

Step 2: In the Device Manager, expand Sound, video, and game controllers.

Step 3: You should now see your audio driver's name. Most likely you have Realtek High Definition Audio, Right-click on it and then click Uninstall device option.

Step 4: You will now get the following confirmation dialog. Select Delete the driver software for this device checkbox and then the Yes button when you see the confirmation dialog to go ahead and uninstall the device driver.

Restart your PC once & it should auto-reinstall a working driver.

If the issue with the sound continues, The best way to resolve the issue is by using the HP Support Assistant: 

• Reference Video: How to Resolve Audio Issues Using HP Support Assistant in Windows 11

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Xyphoon]

Thanks for the response. 

I already tried all of that and it doesn't help, because it's not a driver problem it's a firmware problem of the headphones see photo:

When they were at 00.00.00.14 everything worked. At this point i'll wait for an update.