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‎06-06-2021 11:57 AM

HP Recommended
Product: Hp omen mindframe prime
Operating System: Microsoft Windows 10 (64-bit)

 Hey guys I have a problem with my headset. the mic is making weird noises it always buzzes and makes cracking noises. I have always treated it well. It is even still in warranty but unfortunately the serial number on the package is not correct. When I want to check the always comes only a hp music box but not my headset. What should I do

2 people had the same question
1 REPLY 1

‎06-07-2021 08:20 AM

HP Recommended

Hi@Blackstra, Welcome to the HP Support Community!

 

The notebook needs to checked by taking remote access so that get to know it's a hardware or software issue.

 

I'd suggest you contact HP in your region regarding the service options for your computer or HP Chat Support Team.

 

Hope this helps! Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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