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‎06-01-2022 06:11 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

question regarding to my keyboard. if I press the key the number have a letter of symbols. sample if i press 8 it will become this q8 of if i press 2 it will be like this 2\ and also have in other letter or number so. how can I reset this keyboard. gk100

 

Thank you!

Category:
4 people had the same question
2 REPLIES 2

‎06-06-2022 02:16 PM

HP Recommended

@seeyeahrwin

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:

  • Did this happen after a recent window or software update?
  • Have you made any hardware/software changes?
  • Have you tried any troubleshooting steps?
  • What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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‎08-01-2022 12:09 AM

HP Recommended

Same queston, then to follow up

Yes i did some troubleshooting 

 

Restart laptop, uninstall and reinstall drivers, checked for updates for drivers, 

 

Tried for 2 laptops both have that same kind of problem, laptop's keyboard works perfectly fine, but this HP keyboard does not

1 person found this reply helpful
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