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HP Recommended
Omen 800 Headset
Microsoft Windows 8.1 (64-bit)

My Omen 800 Headset keeps playing my speaker's sound as if it were through the microphone on Discord (and probably other programs too). I've tried doing everything. For more specifics, if I watch YouTube while in a Discord voice call it plays the audio to the person I'm talking with. For the speaking through the mic it works just fine. Any help would be very appreciated.

Also, I needed to use a Logitech adapter for the microphone to work because my laptop supports TRS and not TRRS in the headphone jack. I needed a USB adapter.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Tmimmo

 

I reviewed your post and I understand that the headphone microphone is picking up the speaker sound.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the below steps and check if it helps.

 

Run Audio Troubleshooter

  - Launch Troubleshooting by typing and clicking “Troubleshooting” in Windows search.

  - Click on "Playing Audio".

  - Follow the on-screen instructions.

 

Reduce sensitivity of Microphone

  - Right Click on the Volume icon on the taskbar, select "Recording".

  - Double click on Microphone.

  - Open the Levels Tab, move the Microphone boost slider down to check the audio.

 

Disable enhancements

  - Right Click on the Volume icon on the taskbar, select "Recording“, Double click on Microphone.

  - Open the Enhancements / Effects Tab.

  - Check "Disable All Sound / System Effects“. Click Apply, OK, test the Microphone again.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

@Tmimmo

 

I reviewed your post and I understand that the headphone microphone is picking up the speaker sound.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the below steps and check if it helps.

 

Run Audio Troubleshooter

  - Launch Troubleshooting by typing and clicking “Troubleshooting” in Windows search.

  - Click on "Playing Audio".

  - Follow the on-screen instructions.

 

Reduce sensitivity of Microphone

  - Right Click on the Volume icon on the taskbar, select "Recording".

  - Double click on Microphone.

  - Open the Levels Tab, move the Microphone boost slider down to check the audio.

 

Disable enhancements

  - Right Click on the Volume icon on the taskbar, select "Recording“, Double click on Microphone.

  - Open the Enhancements / Effects Tab.

  - Check "Disable All Sound / System Effects“. Click Apply, OK, test the Microphone again.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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