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11-14-2021 11:35 AM
Welcome to the HP Support Community!
I reviewed your post and I understand that the mouse is not working on your computer.
Don’t worry, I assure you I will try my best to get this sorted.
Have you tested the mouse on a different computer?
Meanwhile, I recommend you uninstall the mouse driver from the device manager and then restart the computer and check if it helps.
Here is how it is done.
- Type "Device Manager" into the search field to open the device manager console.
- Expand the node that represents the type of device that you want to uninstall, right-click the device entry, and click Uninstall.
- On the Confirm Device Removal dialog box, click OK to start the uninstall process.
- When the uninstall process is complete, remove the device.
NOTE: On the Confirm Device Removal dialog box, click the Delete the driver software for this device option to delete the driver package that was used for the device.
HP Pavilion Gaming Mouse 300 - Firmware
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
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