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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
Mouse
Microsoft Windows 11

My HP Gaming Mouse M260 cursor axis got inverted all of a sudden. If I move my mouse to the right the cursor goes left, If I move my mouse to left it goes right. Same for Up and down. The scroll and keys are working fine. Please tell me how to fix this issue.

 

Thank You

5 REPLIES 5
HP Recommended

Hi @SilentKILLERS11 

 

Welcome to the HP Support Community. 

I see that you are facing mouse related issues on your system.

 

Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:

  • When was the last time it worked fine?
  • What are the troubleshooting steps you have tried so far?

While you respond to that, let's try these steps: 

  • Go to Settings (keyboard shortcut: Windows + I) > Devices.
  • Select Mouse & touchpad, and then turn off the setting to reverse scrolling direction.

Also, please try the steps mentioned below to reset the mouse settings: 

  1. Navigate to Start>Settings>Devices.
  2. Click on Mouse and Touchpad.
  3. In the right pane, click on Additional Mouse Settings.
  4. Under Pointer tab, Click on Use Default.
  5. Click on Apply and OK.

Try connecting the mouse to a different port on the computer and check if the issue still persists. You may also try connecting the mouse to a different computer and check.

 

Also, try this:

 

  1. Press Windows+P key on the keyboard.
  2. Select PC Screen only or Duplicate
  3. Then Select Extended

 

Restart the computer and check.

 

Try changing the mouse settings which might help you to fix the issue:

 

To change how the mouse pointer works:

 

1. Open Mouse Properties by Pressing Start on the keyboard, and type Control Panel. In the search box, type mouse, and then click Mouse.

 

2. Click the Pointer Options tab, and then do any of the following:

 

  • To change the speed at which the mouse pointer moves, under Motion, move the Select a pointer speed slider toward Slow or Fast.
  • To make the pointer work more accurately when you're moving the mouse slowly, under Motion, select the Enhance pointer precision check box.
  • To speed up the process of selecting a choice when a dialog box appears, under Snap To, select the Automatically move the pointer to the default button in a dialog box check box.
  • To make the pointer easier to find when you move it, under Visibility, select the Display pointer trails check box, and then move the slider toward Short or Long to decrease or increase the length of the pointer trail.
  • To ensure that the pointer doesn't block your view of the text you're typing, under Visibility, select the Hide pointer while typing the check box. 
  • To find a misplaced pointer by pressing the Ctrl key, under Visibility, select the Show location of pointer when I press the Ctrl key check box.

 

3. Click OK.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

NIRVANA_95
I am an HP Employee
HP Recommended

Hello!

 

We haven’t heard from you in a while, this post is with reference to the thread you had created at your  

friendly neighborhood (HP Support Community). 

 

I would like to know if the resolution we provided worked for you? If you have any other queries, feel free to reply at any time, and thank you for being a valuable member of our HP Family. 

 

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

 

Have a great day ahead! 

NIRVANA_95
I am an HP Employee
HP Recommended

No, the above solution doesn't work. My mouse is still inverted.

HP Recommended

In that case, I would suggest you boot your system into the safe mode and check the functionality of the mouse in the safe mode. Here is a link that will help you: CLICK HERE

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

NIRVANA_95
I am an HP Employee
HP Recommended

Hi @User_06102022 

 

I hope you are doing good.

We reached out but never heard back. Do you still need assistance? Let me know if there is anything else you need assistance with.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

 

Have a great day! 

Thanks! 

NIRVANA_95
I am an HP Employee
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