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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.

‎05-01-2025 06:11 AM

HP Recommended

Mouse hp m120 wirless dongle damaged how to buy new dongle 

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1 REPLY 1

‎05-02-2025 10:02 AM

HP Recommended

@US19, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 

We understand it's disappointing that your HP M120 wireless mouse dongle is damaged. For most wireless mice, including the M120, the dongle is specifically linked to the mouse it came with and isn't available for individual replacement. You will need to purchase a new HP M120 wireless mouse/mouse of your choice. To help prevent this in the future, we recommend keeping the dongle stored safely when not in use, perhaps in a dedicated port or the mouse's storage compartment if it has one.

 

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

 

Max3Aj

HP Support 

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