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HP Recommended
H10l true Wireless Headphones - White
iOS

Imagem do WhatsApp de 2025-07-23 à(s) 00.14.33_0d6b69dc.jpgImagem do WhatsApp de 2025-07-23 à(s) 00.14.33_9adc5133.jpg

 

I bought these earbuds 3 months ago, brand new and sealed. About a week ago, the right earbuds started having problems. They don't work for more than 25 minutes, even on their own, and every time I charge them, the charging light blinks for 2 or 3 minutes, even after they've been fully charged. I read the entire manual and couldn't find any reset instructions or a FAQ that might have more information. Could you help me?

1 REPLY 1
HP Recommended

Hi @Thashans,

Welcome to the HP Support Community.
 

Thank you for posting your query. Sorry to hear about the issue you are facing with the earbuds.

 

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name.  

 

We're looking forward to helping you resolve this issue! 

 

Stay tuned, and thanks for your patience! 

 

VikramTheGreat

HP Support

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