• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎12-14-2023 08:28 AM

HP Recommended
Product: X200 Mouse Wireless

I purchased an X200 Mouse in June 2023 and from the first day, I noticed an issue with the switch. since it is new, the switch worked somehow since then. but now, for a few weeks, the switch got loose and it has some loose contact issues. because it does not stay ON. when I turn it ON, it goes off. Somewhere in the middle of ON and OFF is where the mouse works and it is so frustrating.  So I wanted to claim a warranty for the product. but this mouse is not getting detected in the HP website to register. Kindly help me resolve this issue as soon as possible.Mouse in ON condition, No light from the sensorMouse in ON condition, No light from the sensorNot able to claim warrantyNot able to claim warranty

Category:
1 person had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.