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‎02-16-2020 04:59 PM - edited ‎02-16-2020 05:09 PM

HP Recommended
Product: Mouse X900
Operating System: Microsoft Windows 10 (64-bit)

Hi, I just bought a mouse X900 and when I  connect it to my laptop it doesnt work or turn on. I dont know how to turn on.

 Pls help

1 REPLY 1

‎02-19-2020 03:59 AM

HP Recommended

Hi @Miguel28

 

Welcome to the HP Support Community. 

 

HP X900 Wired Mouse is a plug and play device. Please try connecting it to a different port or to a different computer. 

 

If the issue still persists, I'd suggest you Contact HP in your region regarding this. 

 

If you are having trouble navigating through the above options, please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

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