Naff answers from HP reps

[DouglasGBlake]

I have followed community topics and questions about this headset, but all the answers are to private messages. No use to anyone wanting a resolution to a problem 

[A_Gayathri]

Hi @DouglasGBlake,

Welcome to the HP Support Community

I understand you are facing an issue with your Omen Blast headset. Not to worry I will help you to get a resolution to resolve the issue.

To assist better:

• May I have the exact name of the model of the product? Refer to this document for steps to find the product details. Do not share your personal information such as serial, phone number, email ID, etc.
   

Could you please elaborate in detail? 

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.

[DouglasGBlake]

You haven't answered my question. Or even read it. The point of the query was to highlight the fact that you don't answer in public which makes browsing queries pointless.