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Hi my OMEN 27 with NVDIA G-SYNC monitor does not display anything.  I tried unplug and plug in the power cable and it only has 1 quick flash on the screen then nothing else.  My PC does detect the monitor but nothing works on the screen.  I pressed all the buttons on the back include the power button but nothing displayed.  Please help

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @mikenguyen0217,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

It sounds like you're experiencing an issue with your HP OMEN 27 monitor. Here are some steps you can try to troubleshoot the problem.

 

  • Check connections: Ensure that all cables are securely connected to both the monitor and your computer. Sometimes a loose cable connection can cause display issues.
  • Test with another device: Try connecting the monitor to another device, such as a laptop or gaming console, to see if it displays anything. This will help determine if the issue is with the monitor itself or with your computer.
  • Check power source: Make sure the monitor is receiving power from a working outlet. Try plugging it into a different outlet or using a different power cable to rule out power-related issues.
  • Reset monitor settings: If possible, try resetting the monitor to its factory settings. This can often resolve display issues caused by incorrect settings.
  • Update graphics drivers: Ensure that your computer's graphics drivers are up to date. You can usually download the latest drivers from the NVIDIA website.
  • Try different ports: If your monitor has multiple input ports (e.g., HDMI, DisplayPort), try connecting your computer to a different port to see if that resolves the issue.

 

If you've tried all these steps and the monitor still isn't displaying anything, it may be necessary to have it repaired or replaced.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator

View solution in original post

1 REPLY 1
HP Recommended

Hi @mikenguyen0217,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

It sounds like you're experiencing an issue with your HP OMEN 27 monitor. Here are some steps you can try to troubleshoot the problem.

 

  • Check connections: Ensure that all cables are securely connected to both the monitor and your computer. Sometimes a loose cable connection can cause display issues.
  • Test with another device: Try connecting the monitor to another device, such as a laptop or gaming console, to see if it displays anything. This will help determine if the issue is with the monitor itself or with your computer.
  • Check power source: Make sure the monitor is receiving power from a working outlet. Try plugging it into a different outlet or using a different power cable to rule out power-related issues.
  • Reset monitor settings: If possible, try resetting the monitor to its factory settings. This can often resolve display issues caused by incorrect settings.
  • Update graphics drivers: Ensure that your computer's graphics drivers are up to date. You can usually download the latest drivers from the NVIDIA website.
  • Try different ports: If your monitor has multiple input ports (e.g., HDMI, DisplayPort), try connecting your computer to a different port to see if that resolves the issue.

 

If you've tried all these steps and the monitor still isn't displaying anything, it may be necessary to have it repaired or replaced.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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