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05-26-2019 10:29 AM
I'm using the Omen Shell with my XPS 13 9370. A few days ago, the ethernet port stopped connecting and I can't use LAN in my XPS. When I connect to the router, the green light blinks, but the LAN option is not present even in the network connection options in Win 10. I have installed all the drivers+checked the LAN cable. Is it an issue with the shell or windows 10?
Thanks in advance,
05-27-2019 12:10 AM - edited 05-27-2019 12:12 AM
Oh, well that makes it tough then. It could be anything causing the issue. Did Windows update at the same time this happened?
Otherwise I would have no idea what happened, there are no reported issues like this.
I assume your Accelerator is under warranty? If so...
I would suggest you contact HP Support for a warranty issue. They might have another update available that I dont know about.
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