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- Re: Omen Control Center, Mindrame Prime and random beeping

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12-05-2019 07:58 AM
I have bought the new Mindrame Prime headset and since I've installed the Omen Control Center I've been getting random beeps when using the mouse buttons. I have disabled the Omen CC service from the startup menu but it still starts on Windows boot. If I manually kill the Omen CC background process from Windows task manager the random beeping stops but I still get mouse issues in games (e.g. some of the mouse buttons not working for a few seconds) and also reduced microphone quality.
I love my Mindframe prime headset so far but the above issues are really irritating and affect everyday usage. I would very much appreciate if those software issues to get resolved soon.
I've downloaded the following:
12-05-2019 12:48 PM - edited 12-05-2019 12:51 PM
Hello again @Daelas
Is your pc an Omen or different brand or model?
Its OK to say what the computer is exactly (and OS), so I can better understand.
Yes the beeping during mouse clicks has been a problem lately.
If I know exactly what you have, I can add it to the reports.
Otherwise HP has not come up with a solution yet.
12-05-2019 01:33 PM
OK thanks. You shouldn't need the HP System Event Utility as you don't have a compatible OMEN, the OCC wont have any of the main functionality except for your Mindframe headset.
I will mention your custom setup with my many reports to HP about the issue.
I have no idea when a fix will be issued unfortunately.