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‎12-19-2022 10:00 AM

HP Recommended
Product: 8JE67AA

Hi I bought Omen Dyad Earbuds from Amazon. After 3 months Comply foam torn and became unusable. Then I contact Amazon they changed my Dyad Earbuds with new one. Sadly same issue appeared after 1.5 months i use comply foam.

Please can u send me a new pair COMPLY FOAM TIPS please. I live in Turkey i can not afford a new earbuds.

I can send my warranty card and invoice if u need.

Thanks for helping, Regards.

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1 REPLY 1

‎12-22-2022 07:42 AM

HP Recommended

Hi @AkinErdem,

 

 Welcome to the HP Support Community. 

 

I'd like to help!

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

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