Omen Mouse Flickering Red Light

[Rajiv_101]

I have a Wired Omen Vector mouse which was working perfectly fine, and suddenly while it was in use, it started to flicker Red Light. The Mouse Cursor stopped moving but the Mouse Clicks(LMB, RMB, etc) works fine. I tried to connect the mouse onto some other system, but it was the same. Need help to figure out the issue

[sandytechy20]

@Rajiv_101 

Welcome to the HP support community.

I understand that the omen mouse light is flickering, I am glad to assist you.

Update the Bios, chipset, and drivers using HP Support Assistant keep me posted.

Download and run the HP Support Assistant from this Link: Click here

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

[Rajiv_101]

@SandyTechy20

Thank you for your reply.

I had followed the guidelines and updated the details that you mentioned but the flickering problem did not solve. Please guide me through any alternative steps the resolve. The clicks are working fine but the mouse cursor would just not move while using the mouse.

[sandytechy20]

@Rajiv_101 

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers