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‎08-19-2022 10:05 AM

HP Recommended
Product: Omen Photon Mouse
Operating System: Microsoft Windows 10 (64-bit)

Hi there,

 

Have had my Omen Photon mouse for a year or two now, mouse scrolling spontaneously stopped working while using the mouse the other day. Mouse firmware is up to date and all other functions of the mouse wheel (clicking, side-clicks) work fine. Possibly an issue with dust/dirt in the wheel.

 

Are there any instructions on how to open the mouse up for cleaning out there? I could not find any from a search query.

 

Thanks.

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