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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
Microsoft Windows 11

Hi,

 

i lost my USB-Dongle/Receiver for my OMEN Spacer TKL Wireless TKL Keyboard and i desperately need a replacement. I tried to reach the HP Support on the Website but when i enter the S/N Number its not "valid" 😞

Thankyou for your help!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Zeruzzer 

 

Its specs

 

            https://www.hp.com/au-en/shop/omen-spacer-wireless-tkl-keyboard-9bu31aa.html

 

Looks like it does NOT support Link-5 technology therefore you have to buy a whole new set. You can't use generic USB receiver. Just thinking a room with 20 staff who use the same dongles.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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2 REPLIES 2
HP Recommended

@Zeruzzer 

 

Its specs

 

            https://www.hp.com/au-en/shop/omen-spacer-wireless-tkl-keyboard-9bu31aa.html

 

Looks like it does NOT support Link-5 technology therefore you have to buy a whole new set. You can't use generic USB receiver. Just thinking a room with 20 staff who use the same dongles.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Hi,
...this is so sad - i really liked the keyboard but i cant afford a complete new set!
HP, why did you built it that way 😞 

Regards 

& thanks for the quick awnser

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