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- Omen X 25f 240hz monitor stand

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12-02-2020 09:23 AM
Hi,
I'm having an issue and wondering if anyone else has the same. My monitor isn't attached on my base correctly. Out of the box it came attached, but if i set the base straight on my desk, the monitor is pulled more to one side. If i set the screen straight on my desk then the base it at an angle. Its really frustrating especially as the base on the logo is a straightline and the the headeset attachment is in view at weird angles.
Anyone else?
12-06-2020 12:05 PM
I reviewed your post and I understand that the monitor stand is not attached to the monitor securely.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend check the screws on the underside of the stand and make sure that they are tight.
If you continue facing the issue, then remove the stand and attached it correctly again.
Here is how it is done.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee