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‎09-23-2023 10:54 AM

HP Recommended
Product: OMEN 16.1 inch Gaming Laptop PC 16-c0000 (2X9U9AV)
Operating System: Microsoft Windows 11

My wired Omen vector essential mouse stop moving literally over night. Last night it was working perfectly, but when I turned my laptop back on this morning the sensor wouldn´t turn on. Every single button works and the led light is working as well, but the only single thing that doesn´t is the sensor. 

 

I already tried plug in it to different usb ports on my laptop and even restarted it but nothing seems to work, I even tried looking on the gaming hub but I couldn´t find any option related to this issue aside from the default config button but that didn´t work either. As I said, the only thing I did between it working perfectly and then having the sensor not working was turning my computer off and then turning it back on hours later. I didn´t drop it or anything like that so I´m hoping its not a hardware issue and just something I can configure. 

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