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10-17-2020 08:37 AM
I’ve recently just purchased a hp 25x monitor (1080p), I’m a bit confused to why I’m only limited to 85hz on the screen and not the full 144hz with a DisplayPort 1.4 cable. I can get 144hz via hdmi but not with my DisplayPort which I’ve just purchased, I’ve also went into geforce control panel and windows settings to see if I can sort the problem out but no luck at all. I would be much appreciated if someone could have a solution to my problem as I would like to setup dual monitors (hp25x with DisplayPort and second monitor with hdmi)
10-20-2020 12:21 PM
@JAKEDARBY23 Welcome to HP Community!
I understand that Only getting 85hz from a DisplayPort 1.4 when the monitor says 144hz.
Try updating the computer, this will install the latest updates -
Step 1 Windows Updates -
1) In the search box, type, and open Windows Updates.
2) Check for updates.
3) If the updates are available, click on install and restart the computer.
Step 2 Install updates using HP Support Assistant
- In the search box, type, and open HP Support Assistant.
- Check for updates.
- If the updates are available, click on install and restart the computer.
Note: If you do not have HP Support Assistant installed, Click here to download the same.
Please update the graphics drivers and check.
Keep us posted,
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