• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve the Stuttering During Gameplay with OMEN AI on OMEN MAX 16 Click here to view the instructions!
HP Recommended
HP Z27n G2

Help, when I want to put my PS4 in 2k resolution it says that it is not supported.  I was looking online and couldn’t find anything that could help me. I got a 2k HDMI cable, the display says that the recommended resolution is 2k but it only puts out 1080p. What am I doing wrong?


image.jpg

image.jpg

 

1 REPLY 1
HP Recommended

@PLSM 

 

Its specs

 

    https://h20386.www2.hp.com/AustraliaStore/Merch/Product.aspx?id=1JS10A4&opt=&sel=MTO

 

Its NATIVE resolution is   QHD (2560 x 1440 @ 60 Hz), you won't get 2160p, only 1440p.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.