• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

i have same issue please can someone assist?

8 REPLIES 8
HP Recommended

@U4GR,

 

Welcome to the HP Support Community!

  • What is the exact model for your keyboard?
  • What is the operating system you are using?

I await a response at your earliest convenience.

 

Cheers!

The_Fossette
I am an HP Employee

HP Recommended

keyboard is the HP Pavilion Gaming Keyboard 500 P/N: 3VN40AA#ABU using Windows 10 home

HP Recommended

@U4GR,

 

Are you facing this issue in all the games or any particular game?

Is the space bar working in Windows?

 

Meanwhile, I recommend you uninstall the keyboard driver from device manager and restart the computer and check if it helps.

 

Here is how it is done.

 

Select "Device Manager" from the pane on the left. Expand the Keyboards section, right-click on the keyboard you want to repair and choose "Uninstall." Click the Windows "Start" button and select "Restart." When your computer boots up, Windows will detect your keyboard and install the driver.

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

 

The_Fossette
I am an HP Employee

HP Recommended

Any games

Space bar is working in Windows and games as well.

Any key (but w) + any other key + space bar work

W + any other key + space bar don't work

HP Recommended

We have the same problem. Using the HP 500 keyboard with windows 10-

If we use the W and A key we can not use the spacebar. How can we fit this. Now the keyboard is useless for my games.

HP Recommended

There seems to be a radio silence on this issue. 

Can someone at HP please advise a firmware update if that's what's wrong, or a recall/replacement.

You can't advertise anti-ghosting with n-key rollover, when you can't hold w+(insert key here)+space which is a common key combination in gaming.

HP Recommended

Bump?

HP Recommended

This "gaming" keyboard is a useless piece of garbage... if you want to use W + (any other key) + Space it won't work. HP seems silent about it!!
WASTE OF MONEY! Don't buy it!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.