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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

I have exactly the same issues, estimate that it is 10-15% sweet spot on the lens, take your eyes slightly off centre and it is slightly blurred which is quite distracting. The change I made was that in Windows Mixed Reality settings it was set to 720 by default, I moved that to 1080 and also change the other 2 options to the “quality” setting as they were set on automatic or performance I believe, when I did this the display appear to make the sweet spot a tiny bit less noticeable but its still very noticeable compared to a CV1 and rift-S which are headsets I’d never noticed a sweetspot too much, probably because of the HP reverb G2 resolution it might be magnified and more noticeable or else the optics aren’t as good as Oculus are the only things I can think of, but if anyone else has any other setting suggestions especially for simulators iracing, DCS, flight sims etc please let us know

HP Recommended

Hi, thanks for the info.  There is a setting in either Windows WMR or SteamVR that says 200% and for the life of me I can't remember what it was but it was set to that by default.  Is that what your's is set to?  Should I keep it at 200%?  It's a setting on the same page where you can change the resolution of the lenses.  But I doubt it has anything to do with anything.  Hmmm...sounds like we are back to the drawing board as far as what to do to fix this nightmare.

HP Recommended

Hi Bad, yes there is a setting in the SteamVR which apparently is buggy, depending on your system I believe your meant to set that to either 100% or 50% (if you need frame rate), I did test this on some steam VR titles but I could still see only the small sweetspot, we know when we are in trouble when I can clearly notice it in the Windows Mixed Reality demo menu play space / house area etc.

I run iRacing and  DCS world natively so the SteamVR settings wouldn't come into play. I've only had  2 hours with it but I'll experiment more with it tonight, any other tips or settings to try let us know.

HP Recommended

How do you actually contact an HP support person? It seems to be a well-guarded secret...

HP Recommended

Roger tell me about it, the HP customer support experience is truly bizarre, they don't list their support number on their website in my county and when you go to their contact page occasionally their is a online support chat that I have have used but it is not their every time. It appears their main source of support these days is to ask you to download whatsapp and do it there, sorry HP I don't whatsapp.

I just ended up googling for the HP support number in my country and Google eventually gave it to me not HP, once you talk to their support the support has been great, its just actually being able to find support which is the issue.

HP Recommended

I have the same Issue Sweetspot ist realy small. As i remember its like the original Rift ...

i read a lot about the "improved" sweetspot and got realy disappointed when i first tried the G2

HP Recommended

Yea, i run DCS and will now try MSFS 2020 tonight.  So i'll see what settings my work but if they don't and I'm left with this sweet spot issue, I'm going to be back in touch with HP.  HP is telling me to go to the supplier because it's a hardware issue.  Unacceptable response.  I should have known to only by Laser Printers from them.

HP Recommended

I had my 2nd session with the unit last night after dialling in the settings the previous night, I only ran iRacing and DCS world and I must say that I hardly noticed the sweet spot, it was like my brain had adjusted. I think possibly when I used it the first time my settings were not set correctly and the sweep spot stood out an absolute mile, its still there no doubt but I hardly noticed it I think its going to be acceptable for simulation use where you in a cockpit and sort of looking into the same field of vision all the time, maybe not so sure about games where your continually tracking objects or changing that field of vision.

 

I did find a dead pixel in one of my lenses so it looks like it will be making its way back to HP for fixing.

HP Recommended

I found DCS to be almost too sharp lol, its amazing no doubt but I think I can crank down the resolution. Tad if possible, next thing to get a late model 3080 video card so can run with high graphics and resolution and frame rate. I coulndt work out how to see the FPS withy DCS despite asigning a button, but I was guess I was getting around 60 fps, smooth around cockpit but looking out the wincdow got choppy.

Was also the first time moving my head around that I noticed the tracking almost not be smooth and a bit jumpy, hoping its related to the fps and not the actual tracking people seem to be complaining about on this unit.

HP Recommended

Right control and end to show FPS in DCS

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