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‎12-29-2021 12:17 PM

HP Recommended

I received delivery of my HP reverb G2. I’m leaving it in the box until I can decide if it is the original version or the updated version released in late 2021. I have contacted HP through chat and given them the serial number product number and every other number available on the label. No one at HP can tell me when my reverb G2 was manufactured, therefore they cannot tell me which version it is or the date of manufacture. Does anyone know how to get a hold of someone at HP that can tell me what version I have? I have been told that there is no specific indicator In the serial number or model number that indicates that a specific unit is the updated model or not. I’m getting frustrated with HP tech services as no one knows how to identify it

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