Reverb G2

[HadMatter]

Can I have my G2 now? I can't take the waiting anymore!!! The real world is terrible, gimmie that sweet, sweet virtual insanity! 

[Riddle_Decipher]

@HadMatter I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.

Please look for a private message requesting additional information. 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

If you are unfamiliar with how the Community's private message capability works, you can simply click here.

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!

Thank you for visiting the HP Support Community. 

[LeshKraven]

I pre-order the G2 from Amazon on August 9th and even after the push back the product was supposed to be delivered November 10th. I checked with Amazon support and have no information at all and nothing from the supplier. I noticed that all the influencers and reviewers on YT all have their headsets even though some bought theirs just like the rest of us customers. Why are there no updates or even a page providing updates from HP and why do suppliers have no information from the manufacturers on the whereabouts of the G2.  I can't keep waiting for this, the longer it takes the less likely I will be in successfully returning the awful Right S I own atm.

[HadMatter]

I was not aware you could pre-order through Amazon, I followed a "pre-order" link from the HP G2 page. And I'm not seeing any Amazon listing for the G2, though maybe that's a US thing. Are you sure you pre-ordered? Did you ever hear HP's announcement that they were going to start delivering G2s in November? If you did secure a real pre-order it should be shipping in the next couple of weeks. 

Either way, don't risk losing the chance to return that Rift, do it today. You do not want to be stuck with that trash. Lol.

[praveenbv]

We would be more than happy to review your support history and ensure that any possible resolutions are provided but in order to do so, we will potentially need to exchange some of your private information and HP cares about your privacy. Please send us a private message and we can get this issue resolved together!