Software for hp m260 gaming mouse

[Suraj_hacker]

There is software name hp mouse software that used to customized lights, buttons etc. But the software is not detecting my m260 mouse.This Happend

[Max3Aj]

Hi @Suraj_hacker

Welcome to HP Support Community!

We noticed that this thread hasn't had any updates in a while since your original post; while this is rare, we didn't want this post to remain unanswered, so, here's the solution to your query. We hope it helps you and everyone viewing this post 😊

Here are a few steps to troubleshoot and potentially fix the issue:

1. Try a Different USB Port:

   • Plug the M260 mouse into a different USB 2.0 or 3.0 port.

   • Avoid using a USB hub — connect it directly to the PC.

2. Reinstall the Software:

   • Uninstall the current version of the HP Mouse Software.

   • Reboot your PC.

   • Download and install the latest version of the HP Gaming Mouse Driver. If you don't have the download link, I can help find it if you let me know your Windows version (e.g., Windows 10 64-bit).

3. Check Device Manager:

   • Open Device Manager.

   • Under "Mice and other pointing devices," see if the HP M260 shows up.

   • If it's listed as “HID-compliant mouse” or has a yellow warning icon, right-click and update the driver.

4. Run the Software as Administrator:

   • Right-click the HP Mouse software shortcut.

   • Select "Run as administrator".

5. Compatibility Mode (Optional):

   • If it’s an older version of the software, right-click the .exe file → Properties → Compatibility tab → Run in compatibility mode for Windows 7 or 8.

6. Check for Conflicts:

   • Other mouse customization tools (like Logitech G Hub, Razer Synapse, etc.) may conflict. Try closing those and restarting the HP software.

Please mark this post as “Accepted Solution” if the issue is resolved, and if you feel this reply was helpful, click “Yes”.

Thanks for being part of the HP Community!

Max3Aj

HP Support