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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
HP Omen 400 Mouse
Microsoft Windows 10 (64-bit)

The Omen 400 mouse is in desperate need for the same identical fix that the omen 600 mouse got. And said fix would take only seconds to be made

 

Long story short: The Omen 600 Mouse and 400 Mouse both come with a huge flaw which is the reset of the mouse when both M1 and M2 are held for 3 seconds, now these are both mouse rated for gaming and in a lot of games you will be needed to hold both M1 and M2 at the same time at some point (for example: holding M2 to aim down sights and holding M1 to shoot in first person shooter games). 

 

But while for the 600 mouse the problem got fixed with a frimware update that could be found on HP's site because the problem got a lot of attention.

This linked post )

 

for the 400 mouse it didn't even though the problem is identical and the mouse are quite similar.

 

So am writing this in the hopes that this issue will get fixed the same way it did for the 600 mouse.

 

And it would take the developer who did the fix for the 600 mouse just seconds to adapt it for the 400 mouse.

 

This post explains the problems and needed fixes better and into further detail.

 

Sorry for my bad english and probably bad formating.

2 REPLIES 2
HP Recommended

@Darkson

 

Welcome to HP Support Community
 

I have gone through your Post and I understand your concerns and frustration

 

I have sent you a private message with the next course of action

 

Please check your private message icon on the upper right corner of your HP Forums profile.

 

Next to your profile Name, you should see a little blue envelope
 

Thank you

KrazyToad
I Am An HP Employee

HP Recommended

HI! I too am having the same issue with this omen hp 400 mouse. I just bought this mouse recently and disapointed with the results considoring its being sold as a gaming mouse. If anyone has a solution it would be  much appreciated. Thanks.

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