Urgent Issue - HP S1000 Mouse Warranty Registration Failure

[Alextenz]

I am facing an issue with my HP S1000 Silent/Lightweight Wireless Optical Mouse. Despite multiple attempts, I cannot register the product for warranty as the system keeps rejecting my serial number with an "invalid serial number" error. I have double-checked the serial number on the product label to ensure there are no typos or formatting errors, yet it still doesn’t work.

Additionally, I am unable to reach HP support because the phone and chat systems require a valid serial number to proceed. This has left me stuck without a way to get assistance.

I request HP to manually verify my serial number in their database, escalate this case to the warranty team, and provide a direct contact method where I can resolve this issue without the serial number barrier. Immediate action is needed to fix this problem and ensure proper customer support.

[Sneha_01]

Hi @Alextenz 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like you're experiencing a frustrating issue with registering your HP S1000 Mouse for warranty. The "invalid serial number" error can sometimes be caused by a technical glitch in the system, but I understand that it's critical to get this resolved quickly.Please help us with the laptop serial number or the product number on a private message for further assistance.

Here is the link to find the product number:- Click here

https://support.hp.com/in-en/document/ish_2039298-1862169-16

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

[Alextenz]

Hi,

I still cannot able to register my product for warranty,  and also cannot able to get support from Hp contact help line.

Kindly help me as soon as possible.

Thanks

[Sneha_01]

Hi @Alextenz,

Welcome to the HP support community.

Please help us with the mouse serial number or the product number on a private message for further assistance.

Here is the link to find the product number:- Click here

https://support.hp.com/in-en/document/ish_2039298-1862169-16

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

[Alextenz]

Information :

Serial Number # 7CH4295FJP

Model Name # Wireless Mouse S1000

Now Kindly look into this matter as soon as possible.

[Sneha_01]

Hi @Alextenz,

Thank you for your response Could you please share the picture of the label on the mouse which mentions the serial number?

Please share the details in private message.

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

[Alextenz]

Here is the picture of mouse with serial number.

[ITGadgetsonline]

Hello,

It seems you're having trouble with the warranty registration for your HP S1000 Mouse. To resolve this, please ensure that you are entering the correct serial and model number when registering the product. If the details are correct, try using a different browser or clearing your browser’s cache, as this can sometimes resolve any website-related issues.

If the issue persists, it would be best to reach out to HP support directly for further assistance or contact the retailer you purchased it from.

For additional help with tech-related issues or gaming accessories, feel free to visit www.itgadgetsonline.com.