Warranty issue

[Shade114]

I registered this keyboard I purchased last week and it's showing that the warranty will expire this month. The warranty should be valid for another year. The keyboard was purchased brand new on Amazon. I tried to fill out a warranty dispute form but it took me a page that said, "We're sorry

HP Customer Support site is temporarily unavailable. We apologize for any inconvenience. Please check back later." I contacted HP Support on X and they were no help. They simply told me to go to a service center but I know I won't get help for this matter there either.

[Hawks_Eye]

Hi @Shade114 

Welcome to the HP Support Community! We're here to help you get back up and running.

The warranty at times gets accounted for in the shell life period as well.

We have a few steps to upload your invoice to get the warranty updated.

Go to the Product Warranty Check website. https://support.hp.com/us-en/checkwarranty

Select the country/region where the computer was purchased, type your serial number, and then click Submit.

1. From the HP Product Warranty Check results for your product, click Dispute this to display the Warranty validation form.

2. Type your contact information, and then select a Dispute reason.

3. If prompted to upload the proof of purchase, click Choose File, and then double-click the proof of purchase file to upload it.

Note: Make sure that the file does not exceed 2 MB and is an acceptable digital file format: .bmp, .doc, .docx, .gif, .jpg, .png, .pdf, or .zip.

4. Click Dispute warranty.

HP reviews the warranty status for your product and contacts you after the review.

Reference link: https://support.hp.com/us-en/document/ish_2534210-1364541-16

 Take care, and have an amazing day!

Regards, 

Hawks_Eye