While tiping can't use touchpad

[Gedizzo]

Hello,
i just today bought New Hp Computer, and dowloaded some games, and  then i saw that i can't use keyboard and touchpad at same time, i tryed shuting off ''SmartSense'' but it din't helped any solves? thanks tryed update Synaptics after update same i tryed at taps all sensetiviti from low to most... it didn't helped any solves? thanks for ur time  by the way operating sistem is ( Windows 10 Home 64-bit

[The_Fossette · Accepted solution]

@Gedizzo,

Welcome to the HP Forums!

It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.

I’d love to help!

I recommend you uninstall the touchpad driver from device manager and then download and install it from the below link and check whether the issue is resolved.

https://ftp.hp.com/pub/softpaq/sp92001-92500/sp92418.exe

Let me know how it goes and you have a good day ahead.

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Take care.

Cheers!