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‎12-10-2019 03:32 PM - edited ‎12-10-2019 03:33 PM

HP Recommended
Product: Omen 800 headset
Operating System: Microsoft Windows 10 (64-bit)

The left speaker has just gone really quite all of a sudden so i took the earmuff of and it seemed fine but when i put the muff back on the speaker was really quiet again.and is there a way i can fix this ????

2 REPLIES 2

‎12-10-2019 05:03 PM

HP Recommended

Hello @Derbyfan 

 

So if you press around the left side of the ear piece, does it make any difference?

Im guessing a connection is loose and why when the pad is on, the connection is altered. Just my guess.

If you are still under warranty, you need to contact HP and make a claim...

 

https://support.hp.com/gb-en/contact-hp

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‎12-12-2019 03:58 PM

HP Recommended

When i press on the side of the earpiece it just makes a clicking noise or a crackle 

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