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controllers not working

HP Recommended
HP Reverb Virtual Reality Headset
Microsoft Windows 10 (64-bit)

Controllers won't turn on for reverb vr headset

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HP Support Agent
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Thank you for posting on the HP Support Community.


I have a few troubleshooting steps we could try to fix the issue:

  1. Insert 2 AA batteries into each controller. Don’t put the battery cover back on yet, though.
  2. Press and hold the Windows button for 2 seconds to turn on each controller. They’ll buzz when they turn on.
  3. Put the controllers in pairing mode. The pairing button is inside the battery compartment. Press and hold it until the controller lights start flashing.
  4. On your PC, go to Settings  Devices  > Bluetooth & other devices and then select Add Bluetooth or another deviceBluetooth.
  5. When the controllers appear, select them to pair.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

I am an HP Employee

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