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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎09-02-2023 04:09 AM

HP Recommended
Product: hp gaming mouse G 200

i have bought hp gaming mouse in march 2023 and how its not powering on when i am connecting  it to the usb port . i  have checked the usb port and have updated all the drivers too everything seems fine . looks like the problem is in the mouse itself .  how can i claim the warranty of this mouse ?

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1 person had the same question
1 REPLY 1

‎09-04-2023 10:11 AM

HP Recommended

Hi @manish119,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I see that there is an issue with the Mouse and may need replacement. 

This issue might require one-on-one interaction to fix it.

 

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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