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Wiry64
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Message 1 of 4
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hp reverb g2 Won't connect

HP Recommended
hp reverb g2
Microsoft Windows 10 (64-bit)

so basically i plug it in and it wont even detect my reverb, however, the white light on the little black box is on.

im using an Alienware Area 51m r2 and i would really like some assistance

3 REPLIES 3
RLSinCO
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Message 2 of 4
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HP Recommended

This is a common issue across both AMD & Intel platforms.  The headset is basically a paper weight - it is NOT your system.  I, and MANY others have experienced the exact same issue.

 

I encourage you to return the unit ASAP and either request a replacement or seek another brand.

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The_Fossette
HP Support Agent
HP Support Agent
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Message 3 of 4
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HP Recommended

@Wiry64

 

I reviewed your post and I understand that you are facing issues connecting the Reverb G2 headset to your computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/in-en/document/c06433655

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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rickym8
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HP Recommended

Hi Fossette,i have had the same problem with my g2 and i have had it since first orders in the uk frustrated {under statement} anyway appreciate your input but HP are not solving the same problem a lot of people are having, stating the obvious to us with your link to the setup for the g2, its not setting up incorrectly its a driver problem which when you try to download conflicts with windows 10  in device manager - hololens ?

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