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I  purchased a new laptop and it came with a Thunderobot M101 wireless mouse. The instructions for use are in Chinese and I can't seem to make it "discoverable" so can't use it. HELP!

 
 
 
You at 6:46:01 PM
1 REPLY 1
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Hi @wandrews1944 

 

Welcome to the HP Support Community.

 

Thank you for posting your query.

 

I understand that you are experiencing issues with the User Manual and are unable to use the wireless mouse that came with your laptop. To assist you further and provide the exact User Manual, I kindly request that you share the serial number of the unit via private message.

  

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name. Alternatively, you can click on this link.  

You can use this link as well:  

Private Messages - HP Support Community 

 

Take care and have an amazing day!

I'm an HP Employee.


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