pavilion 300 gaming mouse stuck on purple LED color

[CmeloC]

It's been like this since I'd gotten it out of the box, someone else asked this question before but it hasn't been answered yet despite being posted last year.

Yes I read the manuel, all of the buttons are working, and when I change the DPI it changes colors momentarily before going back to it's constant purple color, my older mouse that is the exact same model doesn't do this, I liked the mouse so I got it again, what is going on here.

[Treeko]

Hi @CmeloC 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

I see that you are facing issues.

Kindly refer to the steps on this link to update BIOS and let me know if that fixes the issue.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a good day.

Treeko

HP Support