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‎09-04-2024 10:27 AM

HP Recommended
Product: hp omen blast headset

I have damaged beyond repair the lead that goes from my 3.5mm headphone jack on my headset to the usb to the pc

can I use any adapter or does it need to be the hp one?

where can I get this part from please?

2 REPLIES 2

‎09-07-2024 07:25 AM

HP Recommended

Hi @willofthexbox,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

I would request you to contact HP Phone support who can help further regarding the parts you are looking for. 

 

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”

Nal_NR-Moderator
I am an HP Employee

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‎09-09-2024 02:50 AM

HP Recommended

I called the number, and spoke to someone called Amir, he was as helpful as he could be however he told me you can't buy them separately only with the new headset.

is a short lead, what a absolute con! I'm going to try and see if I can get hold of one from a broken headset on ebay or something, but to not have parts for something you still sell? what a waste and let down of HP 

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