-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Gaming Archive
- HP OMEN 16 Black artifacts

Create an account on the HP Community to personalize your profile and ask a question

05-09-2022 04:05 PM - edited 05-09-2022 04:07 PM
The store where I bought the hp omen, asks me for a document to return the laptop, the document has to say
that hp recognizes that the product is irreparable, hp refuses to give me that document. The last technical part of the motherboard change and my word to say that it still does not work, does not seem to be enough. Help!!!
05-10-2022 11:38 AM - edited 05-10-2022 11:43 AM
Well, again to send the laptop to the technical service, they don't want to process the return of the laptop, or any other solution. The days of free return passed me and I reported the problem a month after having the laptop. I'll let you know how the case ends 😉.
05-13-2022 10:21 AM
Hello. I am having the same issues with the artifacts popping up when I use Blender. I came across your Temporary solution but I have no idea how to apply it. Is there a more detailed way to describe the installation, please? I am at my wits end with this machine. Its a few months old and I REALLY don't want to have to return it. Any help will be appreciated.
Thank you.
05-13-2022
11:13 AM
- last edited on
05-13-2022
11:49 AM
by
MayS
Hey, I did repack the java source code and jvm (using the lates jpackage). And now you don't need to install anything it comes bundled with all the stuff.
It has an executable (amd-gpu), which you can place in a startup folder (e.g. run -> shell:startup -> place link to amd-gpu.exe)
[content removed]
I am using it for Blender, VMWare, Video editing, no issues so far on the second screen. But keep in mind it still uses some GPU RAM.
And this is not a solution, just a workaround until HP will fix it.
tbh... I am not sure they will, but who knows..
05-14-2022 03:24 AM
By the way, my 6600m still doesn't render in cycles. but as I understand it, this is a problem of blender and amd.
And can I find out your mail or contact, what would I write to you if your links are blocked on the hp website?
05-14-2022 09:01 AM
MayS could you at least give an explanation of why you have deleted the link of a solution to a rather big problem. You should be thanking Konst. I am interested in this program and I am a java programmer in case you need help, I would like to see the code, but I respect your decision, could you upload it to github.
05-14-2022 09:08 AM - edited 05-14-2022 09:10 AM
On Monday I receive the laptop from the technical service for the second time, at least this time it has not taken 1 month, but in one day I will be surprised that they have fixed the problem of the artifacts. Will the artifacts have disappeared? Continue... xD
I will send it as many times as necessary to the technical service until they return my money, this looks like a loop
