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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-03-2015 12:36 PM

HP Recommended

Please can you tell me where to get this driver update from, I can't seem to find a recent version.

 

Thanks

‎08-03-2015 12:43 PM - edited ‎08-03-2015 12:44 PM

HP Recommended
@ZippyMan wrote:

Please can you tell me where to get this driver update from, I can't seem to find a recent version.

 

Thanks

My model is an Omen 5010nr, it was here:

 

http://support.hp.com/us-en/drivers/selfservice/HP-OMEN-15-5000-Notebook-PC/7281265/model/7531178#Z7...

 

Under Software Solutions

‎08-03-2015 12:50 PM

HP Recommended

If you goto the support link at the top of this page and click download drivers,  you can enter the model number of the unit you have mine was 15-5020ca.  You should be able to get the drivers from there.  It was the system event driver that fixed the issue for me.  Install it.  Reboot and you should be fixed as well!

 

Thanks HP for fixing the issue in a timely manner!

‎08-03-2015 01:16 PM - edited ‎08-03-2015 01:16 PM

HP Recommended

You can download the HP System Event Utility from here: http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71716.exe

‎08-03-2015 01:27 PM

HP Recommended

Also works for me on my 15 5000 NF

‎08-03-2015 01:38 PM

HP Recommended

Works for me also. Thank you HP

‎08-03-2015 02:12 PM

HP Recommended

Took a couple of restarts but works now, thanks!

‎08-03-2015 04:12 PM

HP Recommended

I can confirm that System Event Utility fixed the issue with Omen Control. Downloaded an updated version of Support Assistant Software while I was at it.

 

Oddly enough Support Assistant didn't catch any outdated programs/drivers. Everything had be found and implemented manually.

 

I also noticed that you can't download the most recent version of Omen Control anywhere. Does anyone have a link for that?

 

Thanks!

 

 

‎08-03-2015 05:26 PM - edited ‎08-03-2015 05:26 PM

HP Recommended

@pnj

Yeah, few days was actually... few days, the new Event System Utility can be Downloaded.

 

Now We can wait to see the Moon branch office 😉

‎08-03-2015 06:07 PM

HP Recommended
@Paper_Birch wrote:

I can confirm that System Event Utility fixed the issue with Omen Control. Downloaded an updated version of Support Assistant Software while I was at it.

 

Oddly enough Support Assistant didn't catch any outdated programs/drivers. Everything had be found and implemented manually.

 

I also noticed that you can't download the most recent version of Omen Control anywhere. Does anyone have a link for that?

 

Thanks!

 

 

From the update menu I picked the edit OS link and used the 8.1 version until they update

OmenCrtl.jpg

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