Intel AX210 - Windows 10 Home does not recognize Intel Wi-Fi 6 AX210 card

[Kali_Kali]

Hello

I have an HP Pavilion Gaming 15-ec1087nw (37H91EA#AKD) laptop (Family: 103C_5335KV HP Pavilion) with:

- the latest HP F.25 Rev.A BIOS (SMBIOS 3.2),

- clean and up-to-date installation of Windows 10 Home 21H1 (compilation 19043.1645),

- the latest Intel Wi-Fi drivers 22.120.1.9.

Problem:

Windows 10 Home (Linux OS too) does not recognize Intel Wi-Fi 6 AX210 card. The Intel Wi-Fi 6 AX210 card has no vPro Technology.

The Intel Wi-Fi 6 AX210 card in not visible in Device Manager (even as an unrecognized device). Bluetooth part of this card is working fine.

I also tried with up-to-date drivers (22.70.0.6 Rev.A) from HP site. All the drivers I tried were always installed after removing previous ones (clean installation).

I tried Intel Wi-Fi 6 AX200 card with no vPro Technology and this card works fine (in Linux OS works fine too).

I did some tests from HP PC Hardware Diagnostics (before OS boot). And if the Intel Wi-Fi 6 AX210 card is inserted, the tests detect this card.

If there is no the Intel Wi-Fi 6 AX210 card in the laptop, the tests detect that the Wi-Fi card is not installed. So, hardware changes for the Intel Wi-Fi 6 AX210 card are detected by the HP diagnostic software but by Windows or Linux not.

The Intel Wi-Fi 6 AX210 card is definitely working. 

I checked it on an Acer Aspire F15 (F5-573G-57AS) laptop with some outdated version Windows 10 Home.
All I had to do was replace the Intel Dual Band Wireless-AC 8265 card with the Intel Wi-Fi 6 AX210 card and log in to the Wi-Fi network.
It worked at once even with the some outdated Intel drivers (20.70.21.2) that were installed with the Intel Dual Band Wireless-AC 8265 card.

The problem was consulted with the Intel Community - without a solution.

Question:

Does anyone know the solution to the problem or have any idea what could be the reason?

Or does anyone know someone at HP who could help me?

It looks like some kind of communication error between the components on the laptop's motherboard and the operating system.

Regards,

KALI_KALI