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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-20-2022 11:22 AM - last edited on ‎06-20-2022 01:25 PM by Retired

HP Recommended
Product: HP 25x 24.5-inch Display
Operating System: Microsoft Windows 11

I need a replacement for one part of the monitor. The front panel LCD is cracked(result of my hands) and has completely distorted the picture with black cracks, and a white rest of the screen. I can easily fix it but I need a replacement for this one part.

Serial Number: [Personal Information Removed]

Model Number: HSD-0011-Q

Prod Number: 3WL50AA

IMG_1107.jpgIMG_1105.jpgIMG_1106 (1).jpg

Category:
1 REPLY 1

‎06-23-2022 10:40 AM

HP Recommended

Hi @NJSTRAIN 

 

Welcome to the HP Support Community. We are really sorry that you are facing screen-related issues with your HP 25x 24.5-Inch Display. We want to help you with it. 

 

I have sent you a private message with further instructions to get this issue sorted. In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link.

 

Thanks!

NIRVANA_95
I am an HP Employee
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