reverb G2 error code 4-1

[SteveJ75]

Hi All,

just joined this forum.

had my reverb G2 since 27 Nov 2021, been working fine. switched PC on today & guess what ERROR CODE 4-1.

This is documented  in the forum many many times, so I need (evidently) the new Rev2 cables.

Does anybody know the telephone number for HP in the UK??, as i am going round in circles trying to find it!!.

Regards to All,

SteveJ75

[Dilip_18]

@SteveJ75

Welcome to the HP Support Community! I’m here to help.

Please reach out to the HP Technical Support team in your region regarding the repair/service/replacement options.

Follow the instructions below to reach them:  

1) Click on this link - https://support.hp.com/us-en/contact-hp 

2) Select your product type below.

3) Enter the serial of your device.  

4) Select the country from the drop-down.  

5) Select the chat or get phone number options based on your preferences.  

6) Fill the web form and proceed further.  

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile name, you should see a little blue envelope, please click on it.  

Keep me posted for any other assistance.

For any hardware issue or repair please click on the link Phone Assist Worldwide

Hope this helps! Let me know how it goes. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day!

[UkieGeno]

Hello HP Support Agent, my HP Reverb G2 is out of warranty but my cable finally stopped working like thousands of other customers.

Do you have any idea when the replacement cable will be available? It is currently out of stock, correct?

Information about the part I am looking to purchase is below.

Part Number M52188-001

Part Description SPS-CA ACTIVE 6M BLACK /W SWITCH

[Dilip_18]

@UkieGeno

Welcome to the HP Support Community! I'd like to help!

I see currently the cable part for the HP Reverb G2 is out of stock. However you can visit the HP Part Surfer for more details about the part. Please click here

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day!

[NonSequitur777]

@UkieGeno, @SteveJ75,

I just checked, and it appears that the M52188-001 part you guys need is in stock (HP Part Store) in the UK for £123 (not including tax & S/H):

And can be obtained via eBay UK if you choose to go that route: https://www.ebay.co.uk/sch/i.html?_from=R40&_trksid=p2540003.m570.l1313&_nkw=M52188-001&_sacat=0

And is available in the US for $169 (not including tax and S/H):

Hope this helps.

Kind Regards,

NonSequitur777